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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex Z

Alex Z

November 10, 2025

5  out of  5
rating by Alex Z
"I needed some information on my policy, as well as a document emailed to prove my coverage. Kaitlyn made this process very simple and pain free for me! Great service, thank you."
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Kaitlyn Killy

November 4, 2025

5  out of  5
rating by Kaitlyn Killy
"Steve doesn’t just take care of his clients — he takes care of his community. He always does what’s best for the people he serves, and if he doesn’t have an answer, he’ll go above and beyond to find it. His dedication, late hours, and sincere compassion make a real difference. On top of that, his constant support for local businesses and involvement in community events all over town show just how much he truly cares. Tucson is lucky to have someone like him!"
We responded:
"Thank you for the review! We really appreciate your feedback!"
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Jayden Ware

November 2, 2025

5  out of  5
rating by Jayden Ware
"I reached out and got the pleasure of working with Kaitlyn. She got back to me in a timely manner and got me set up while going even while my schedule was busy. Thanks again for all your help"
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Bailey Shannon

October 31, 2025

5  out of  5
rating by Bailey Shannon
"Steve was so helpful and kind! He really made my case a priority and was able to help with any problems or questions I had!"
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Andrea Kroznuskie

October 30, 2025

5  out of  5
rating by Andrea Kroznuskie
"Steve and Kaitlyn are absolutely wonderful and you feel they have your back through the good and the tough! They are kind, patient, honest, caring, compassionate and supportive- everything you would hope for in your insurance team! When I had an issue with my roof, they took the time to explain things in a way that no other insurance company explained in the past. Not only were they so helpful but they connected me with very good and honest people to help us get everything fixed. In the past, insurance felt like something we need but hope to never have to use. For the first time I feel I have a team to actually help me in times of need! THANK YOU Steve and Kaitlyn!! I love how active you are in our community and pet community too- You are such a gem to our city!"
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Kirstin Loomis

October 30, 2025

5  out of  5
rating by Kirstin Loomis
"Steve and his staff are top notch! They go above and beyond when it comes to customer service. Believe me I say you cannot go wrong putting your insurance needs in the hands of Steve."
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Carol Hanna

October 29, 2025

5  out of  5
rating by Carol Hanna
"They take great care of you and all your insurance needs"
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Corey Barton

October 28, 2025

3  out of  5
rating by Corey Barton
"Steve acquired my account when my old Statefarm Rep went on their own and its been a night and day difference. This office is the defination of sell you a policy then forget about you when its done. I specifically asked to have a vehicle removed from my account and the office wouldnt acqknowledge the request until i called. When I asked to switch agents they were rude and short. Id go down the street elsewhere."
We responded:
"Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations. Our goal is to provide excellent service to all our customers, and we appreciate you bringing this to our attention. I'd like to remind you that two weekends ago we had one of the worst microbursts in recent history. There is a large amount of work with claims right now and the claims process always comes first. We processed your request from Sunday on Monday morning and all confirmation of those changes are sent via mail which takes 7-10 business days. After you called to inquire about your change Allyson sent you a courtesy email giving you confirmation of that change. I hope you find what you're looking for with your new agent and wish you nothing but the best."
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Andrew Darmitzel

October 21, 2025

5  out of  5
rating by Andrew Darmitzel
"This insurance office has always been understanding with regards to my needs and has always been there for any issue or report that I've had to report. I have never had any negative experiences with them."
We responded:
"Thank you for the 5-Star Review! It's wonderful to hear that our office has met your expectations. We truly appreciate your business and look forward to helping you for many years to come."
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Nikki Bonilla

October 6, 2025

5  out of  5
rating by Nikki Bonilla
"Steve helped me with my Auto insurance. He was able to jump on a phone call within minutes and he went over my coverages and was able to start the policy right there while on the line."
We responded:
"Thank you so much for the 5-Star review! We work hard to make sure our customers feel comfortable with their insurance. Weather it is their auto insurance, home insurance, life insurance, or even business insurance; Our customers needs always come first. Thank you for trusting us with your insurance needs. We got your back for when the unexpected happens!"
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Kim Hahn-Nasser

October 3, 2025

5  out of  5
rating by Kim Hahn-Nasser
"Buying and insuring a new car is stressful. Allyson made the process so easy! She answered all of my questions with kindness and patience. I have been with them for many years. They send me a birthday card every year! Thank you, Allyson! I’m glad you are on my side."
We responded:
"Thank you so much for the 5-Star review! We are very blessed that Allyson is part of our team and I appreciate you giving her a shoutout. She truly deserves it! Also, we LOVE sending birthday cards!! That will not stop! Thank you so much for trusting us with your auto insurance and home insurance. Refer your friends and family and we will send you a gift card for each person that gets a quote with our agency!"
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Joseph Rumolo

October 2, 2025

5  out of  5
rating by Joseph Rumolo
"I would like to commend Allyson Kemper from the Steve Souchek State Farm Insurance office. She has provided to me efficient and friendly service and I would recommend this team for your insurance needs. Joe R, Tucson"
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Lee Williams

September 30, 2025

5  out of  5
rating by Lee Williams
"I was involved in an accident. This office made the process extremely easy! My car was totaled. They covered the value of the car. I was very happy with everything throughout this process! Thank you"
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Bethanie Bell

September 30, 2025

5  out of  5
rating by Bethanie Bell
"The staff at this State Farm location have been extremely helpful to us over the years. We’ve added more drivers, vehicles and even a boat and they have always been on top of getting us insured quickly and without hassle!"
We responded:
"Thank you so much for the 5-Star review! We work hard to make sure our customers feel comfortable with their insurance. Weather it is their auto insurance, home insurance, life insurance, or even business insurance; Our customers needs always come first. Thank you for trusting us with your insurance needs. We got your back for when the unexpected happens!"
Profile photo of Bruce Call

Bruce Call

September 5, 2025

5  out of  5
rating by Bruce Call
"I have needed quick response and support and have been very appreciative of the help from this team, including great backup support from Allyson Kemper. Thank you"
We responded:
"Thank you for the 5-Star review! We appreciate your business and your many years of loyalty to State Farm. Allyson is the best in the business when it comes to making sure things get done in a timely manner. Truly irreplaceable! Thank you again for trusting us with your car insurance, homeowners insurance, and business insurance. "
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Natacha

August 20, 2025

5  out of  5
rating by Natacha
"Steve and Kaitlyn are truly an amazing team! They are professional, caring, and always go above and beyond to make sure their clients are taken care of. Whether it’s answering any questions, explaining coverage, or finding the best options, they do it with kindness and expertise. I feel confident knowing I’m in such good hands with them. Highly recommend Steve and Kaitlyn to anyone looking for insurance with people who genuinely care! Love love it here than any other agents!"
We responded:
"Thank you so much for your kind words! Kaitlyn is my wife and our Office Manager. We are beyond blessed to have her as a part of our team. I truly appreciate you taking the time to share your experience highlight everything Kaitlyn does on a daily basis. Thank you again for trusting us with your auto insurance, life insurance, and renters insurance!"
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Mark

August 20, 2025

5  out of  5
rating by Mark
"I had the privilege, today, of speaking with Allison concerning changes to my policy. Truly an exceptional experience (if one can say that when dealing with matters of insurance.) She was friendly, helpful and knowledgeable in making recommendations to reduce my risk and consider other options. I am most grateful for her expertise and professionalism. Thank you Allison. You’re very good at what you do! Mark D."
We responded:
"Thank you so much for your 5-Star review! Allyson is a huge asset to our team and I am very thankful for your kind words. She leaves no stone unturned when it comes to making sure our customer's are adequately covered for the very best price. We appreciate your business!"
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Nani D

August 7, 2025

5  out of  5
rating by Nani D
"Steve and his team do an amazing job of keeping me updated with any new changes and answer any questions I have, they are reliable and responsive! Any time I have called they almost always answer right away if not a call back shortly after. Amazing experience with them!!"
We responded:
"Thank you so much for the 5-Star review! We enjoy doing business with you as well. I truly appreciate you trusting us with your insurance needs and we try our best to make everything as easy and seamless as possible! Don’t forget for anyone you refer to our agency for a quote we will send you a gift card of your choice!"
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Brandi Hill

July 30, 2025

5  out of  5
rating by Brandi Hill
"I can’t say enough good things about Steve and his team—they are truly top notch! They’ve consistently gone above and beyond to support us, which was a night-and-day difference from our previous local agent in Columbia, IL, who showed no empathy or concern. Steve, Allyson, and Kaitlyn have been incredibly responsive, thorough, and genuinely committed to doing what’s best for their clients. Their compassion and professionalism truly set them apart in this industry. We appreciate you more than you know. Thank you for helping us push our homeowners claim across the finish line. You’ve earned our trust, and we’ll be recommending your team to everyone we know!"
We responded:
"Thank you so much for the 5-Star review! We work hard to make sure our customers feel comfortable with their insurance. Weather it is their auto insurance, home insurance, life insurance, or even business insurance; Our customers needs always come first. Thank you for trusting us with your insurance needs. We got your back for when the unexpected happens!"
Profile photo of Erez Nakar (AZ Cars Locksmith)

Erez Nakar (AZ Cars Locksmith)

July 22, 2025

5  out of  5
rating by Erez Nakar (AZ Cars Locksmith)
"We have been using Steve for 3 years now, always responsive and takes care of our business and personal insurance needs."
We responded:
"Thank you so much for the 5-Star Review! You have been great to work with as well. Thank you for trusting us with your auto insurance, home insurance, and business insurance. Don’t forget we offer $25 gift cards for anyone you refer to our agency for a quote!"
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Laurie Johnson

July 17, 2025

5  out of  5
rating by Laurie Johnson
"The best getting to know Kaitlyn and Steve they get back to you right away and they are very respectful as well there always helping there customers.!"
We responded:
"Thank you so much for the 5-Star review! We work hard to make sure our customers feel comfortable with their insurance. Weather it is their auto insurance, home insurance, life insurance, or even business insurance; Our customers needs always come first. Thank you for trusting us with your insurance needs. We got your back for when the unexpected happens!"
Profile photo of David Burns

David Burns

July 17, 2025

4  out of  5
rating by David Burns
"It's a good company, great service"
We responded:
"Hi David, thank you so much for your kind words and for taking the time to leave us a review! We’re delighted to hear you had a great experience with our service. If there’s anything more we can do to make your experience even better, please don’t hesitate to let us know. We truly appreciate your support!"
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salif Bey

July 16, 2025

5  out of  5
rating by salif Bey
"Laurie was great, and very nice. Helped me out a lot"
We responded:
"Thank you for the 5-Star review! Laurie has been a great addition to our team and has bought into our agency's mission. We appreciate you trusting us with your car insurance, home insurance, and life insurance. Don't forget for anyone your refer to our agency for a quote we will send you a gift card of your choice!"
Profile photo of Logan

Logan

July 15, 2025

5  out of  5
rating by Logan
"Steve and his team are amazing! They are very responsive and really support their customers."
We responded:
"Thank you so much for the 5-Star review! We work hard to make sure our customers feel comfortable with their insurance. Weather it is their auto insurance, home insurance, life insurance, or even business insurance; Our customers needs always come first. Thank you for trusting us with your insurance needs. We got your back for when the unexpected happens!"
Profile photo of Caleb Harms

Caleb Harms

July 15, 2025

5  out of  5
rating by Caleb Harms
"Steve is a great guy and is the most reliable choice for your insurance! He will make sure you are always taken care of."
We responded:
"Thank you so much for the 5-Star review! Our goal is to provide remarkable service while also offering a competitive price. We truly appreciate you trusting us with your car insurance, home insurance, and life insurance. Thank you again Caleb!"